Safety Standards
Your Safety Is Not
a Feature. It's a Promise.
Every driver we hire, every vehicle we operate, and every trip we run is governed by strict safety protocols. Here's exactly what we do — and how we do it.
0
Major Incidents in 7 Years
100%
Police-Verified Drivers
48 hrs
Max Vehicle Service Interval
24/7
Emergency Response
Who Drives You
Driver Verification
That Goes Deep.
We don't just check a licence. Every PragyaCabs driver passes a multi-layer screening process before they're allowed to carry a single passenger.
Police Background Check
Every driver undergoes a thorough police verification before onboarding. Criminal records, traffic violations, and identity are cross-checked with local authorities.
Medical Fitness Certificate
Drivers must present a valid medical fitness certificate renewed annually. Vision, reflexes, and overall health are assessed by certified doctors.
Defensive Driving Training
All drivers complete a certified defensive driving course covering hazard perception, night driving, and passenger safety protocols before their first trip.
Licence & Document Verification
Commercial driving licence, Aadhaar, PAN, and address proof are verified and stored. Licences are checked for validity every 6 months.
50+
Verified
Drivers
100%
Background
Checked
Fleet Condition
Vehicle Maintenance
On a Fixed Schedule.
Every vehicle in our fleet follows a strict maintenance calendar. No cab goes out if it hasn't passed its last scheduled check.
Engine & Brakes
Tyre Pressure & Tread
AC & Electrical Systems
Interior Sanitisation
GPS Tracker Calibration
First Aid Kit Restock
No Exceptions Policy
If a vehicle misses its scheduled service window, it is immediately pulled from active duty until the maintenance is completed and signed off by our in-house mechanic. Passenger safety always takes priority over availability.
When It Matters Most
Emergency Protocols
Ready Before You Need Them.
Emergencies are rare — but we plan for them as if they're inevitable. Every driver is trained, every vehicle is equipped, and our control room is always watching.
From a flat tyre on the expressway to a medical situation mid-trip, our response chain activates in under 2 minutes.
SOS Button in Every Vehicle
Each cab is equipped with a dedicated SOS button that instantly alerts our 24/7 control room and shares the vehicle's live GPS location.
24/7 Control Room Monitoring
Our operations team monitors all active trips in real time. Any deviation from the planned route triggers an immediate check-in call to the driver.
Emergency Contact Notification
Passengers can register an emergency contact. In any critical situation, that contact is notified automatically with trip details and location.
Roadside Assistance Network
We have tie-ups with roadside assistance providers across Delhi-NCR. Breakdowns are resolved within 30 minutes — passengers are never stranded.
Verified & Compliant
Safety Certifications
PragyaCabs operates under all applicable regulatory frameworks. Our certifications aren't just paperwork — they're proof of our commitment.
ISO 9001 Quality Management
ISO 9001Certified for consistent service quality across all fleet operations and customer touchpoints.
Motor Vehicle Act Compliance
MV ActAll vehicles and drivers comply fully with the Motor Vehicles Act 1988 and subsequent amendments for commercial transport.
Delhi Transport Authority Permit
DTALicensed by the Delhi Transport Authority for inter-state and intra-city commercial cab operations.
GST Registered Business
GSTFully GST-registered entity. All invoices are tax-compliant and available digitally for corporate clients.
Travel with Confidence.
Every standard on this page applies to every trip you take with us — no exceptions, no shortcuts.